This year's conference will deliver 11 speakers, 4 presentations from sought-after speakers and 3 expert panel discussions. See the session lineup below:
Hear from key stakeholders in the healthcare field representing ON, MB, NS, AB. They'll answer pandemic-related questions & share insights of where we're headed and discuss working with our profession.
The Right Honourable Michaëlle Jean will provide a keynote address centered around her life story and the immeasurable adversity she has had to overcome to elevate herself to her current status. From humble beginnings to becoming the 27th Governor General of Canada; an inspirational message of hope and resilience in the face of overwhelming odds. All of us have encountered adversity on a global scale over the past year. The Right Honourable Michaëlle Jean's message will help to inspire with a message of resilience and perseverance.
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Your peers are shining a light on what technology has worked for them inside their funeral home. We'll talk live-streaming, electronic signatures, podcasting, what equipment you need (and why!) and so much more. Don't miss it!
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The Journey to Serve program is a joint project by the Funeral Service Association of Canada, the Funeral Service Foundation, and the International Cemetery, Cremation and Funeral Association Educational Foundation (ICCFA). The program was created to attract Veterans and reservists to consider a career in Funeral Service as the exit their military career. Videos, print material, and other information is available to assist those in the bereavement sector reach out and engage with the military community.
'Risk = Toxicity x Exposure' highlights historical and recent case studies to empower death care professionals to confidently prepare and present today’s most dangerous and infectious embalming challenges.Topics include understanding the risks and exposure controls as well as strategies to destroy microorganisms in and on human remains and our workspaces.
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Celebrant services continue to be an innovative and in demand aspect of funeral service. While religiosity has been steadily decreasing over the decades in North America, the number of people that identify as being spiritual has increased to fill this void. The public does not subscribe to religious ritual, yet still yearns and benefits from ritual in a different format. Celebrant services present an opportunity for increased personalization and connection for our families.
Todd will address the attendees with answers to one of the most important questions funeral service grapples with to this day... "What do families want from death care professionals?". How do we as a profession rise to meet the ever evolving needs of an increasingly secular public. All of us strive to serve the public to the best of our ability, but many of us fall short. By applying tested and true best practices to the ever changing needs of an ever increasing secular public, the potential for a positive impact is within the reach of all bereavement sector employees.
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SOCIAL MEDIA:
EXPERT PANEL DISCUSSION
WEDNESDAY | JUNE 9, 2021 @ 12:15pm to 1:15pm EDT
Moderated by: Ashley Montroy, Vice-President of FSAC
Panelists: Kelsi Palmer, Speers Funeral Chapel; Nick McCarthy, Beechwood Cemetery; Jeff Hum, Arbor Memorial
Learn from your peers who are knocking it out of the park on social media. Hear how one firm for 1,200 leads on Facebook, how another uses contests and obituaries, tips for getting your staff involved and more.
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